How do I check my NBN connection type?

Click here to check your connection type and see which of our fast and reliable nbn® internet plans your address is eligible for.

Who can get the NBN 500/50 plan?

Only homes with FTTP or HFC connections are eligible. Use our address checker to find out if you qualify.

Why am I only eligible for NBN 100/20?

If your home uses FTTN, FTTC or FTTB, those technologies can't support 500Mbps speeds. That's why we offer the 100/20 plan at the same price.

What are Buddy Telco's contact hours?

Our Perth-based live chat team is available Monday to Friday, 11am-7pm (AEST). If you need help outside of these hours, our customer service chatbot offers a range of self-serve options. You can also manage your account and service anytime using the Buddy Telco app .

Great Value nbn® Internet Plans, No Hidden Fees

Check your address and nbn® connection type

See which of our fast and reliable nbn® internet plans your address is eligible for.

Choose your plan

Get unlimited data on all of our awesome value nbn internet plans with no hidden fees.

*New customers only, ends 13/10/2025 11:59pm AEST. 500Mbps plan only available on FTTP and HFC technology types. View full T&Cs (opens in new tab).

Actual speeds on FTTN/B/C technology type confirmed upon connection. Not available at all premises. All prices subject to change without notice. Actual speeds may vary due to external factors including in-building wiring. Typical evening speeds (7pm-11pm) based on MBA report from October 2024. 1000 plan based on customer results from 19/09/2024 - 02/10/2024.

Add a router

YesNo

eero 6+

Premium Wi-Fi mesh performance with simple app setup.

Includes for free giving you parental controls, threat management and more, valued at $5/month.

Got a big house? Add more eero units to get better coverage and eliminate dead spots, with up to 140m2 coverage per device and support for simultaneous devices. .

Total price

$360+ $20 shipping

Quantity

Your order

Please enter your address.

Why join Buddy Telco?

Great service, done differently. With our 100% Australian-based live chat experts and award winning high-speed network, we're here to keep you connected without the fuss. Whether you're after nbn 50 or nbn 1000, you need an internet service provider that'll help you connect and… forget! Buddy just gets it done.

Ongoing value

No hidden fees, no extra charges, just great ongoing value that passes savings to you.

Sign up in minutes
Easy sign-up, quick activation.
Ongoing value
Online-only Australian-based support keeps our costs down, passing savings to you.
Reliable nbn® network
Our Australia-wide network will keep you connected.
Helpful local support
Chat with Australian-based experts in the Buddy Telco app or on our website.

Buddy's Speed Guide

Can you get the zoomies?

Not all homes can access the new nbn® 500 and the improved nbn® 1000 plans just yet. Use our address checker to see what speeds your home can get.

Here's how it works:

FTTP & HFC: You're good to go! These connections support the new superfast speeds.
FTTN, FTTC, FTTB: These technologies can't handle the new superfast speeds, but we've got you covered with our 100/20 plan at the same price.

Suitable hardware is required to achieve the maximum speeds of these plan, especially over a Wi-Fi connection. Older routers may not support these speeds. Check with your device's manufacturer to ensure it is compatible.

Buddy tip: to achieve the maximum speeds, check that your router is compatible.

Frequently asked questions

Click here to check your connection type and see which of our fast and reliable nbn® internet plans your address is eligible for.
Was this helpful?
Only homes with FTTP or HFC connections are eligible. Use our address checker to find out if you qualify.
Was this helpful?
If your home uses FTTN, FTTC or FTTB, those technologies can't support 500Mbps speeds. That's why we offer the 100/20 plan at the same price.
Was this helpful?
Our Perth-based live chat team is available Monday to Friday, 11am-7pm (AEST). If you need help outside of these hours, our customer service chatbot offers a range of self-serve options.

You can also manage your account and service anytime using the Buddy Telco app.
Was this helpful?